Frequently Asked Questions

Business Analysis and Consulting
Q  Can I target my ads to only people in my region?

Yes, the great thing about paid search is that you can target your ads to a specific audience based on many factors including geographic location.

Q  Should I have a blog?

There are two main reasons for a blog:

  1. To engage your current or potential customers.
  2. To use as a tool for SEO that can provide your website with additional content.

When used in conjunction with a social media campaign, a blog can have a large impact the visibility of your website.

Q  Why should I use email marketing?

Email marketing is more cost effective than direct mailing and achieves faster results.

Q  What is the difference between a logo and a brand?

A logo is a visual representation of your company. A brand is more than just a logo. Your brand includes the company name, logo, and unique selling proposition.

Q  What is responsive website design?

A responsive website is a single website that adapts to the device the visitor is using. This might be a smartphone, tablet or desktop computer. A responsive website automatically resizes its content to ensure the visitor has the best experience possible for their device.

Q  What qualities should my print design have?

Conveys emotion - your print design should trigger an emotional response from your audience. That response might be to buy something, do something or tell a friend.

Has a simple layout - simple layouts make it easier to convey your message to the audience.

Uses clear copy - single lines of text or bullet points can make it easier for your audience to read the print content. Font size and typeface are also important factors to consider.

Highlights benefits - ultimately your audience wants to know how they will benefit from using your product or service. Your print content should effectively convey that message.

Brand Strategy
Q  What is the difference between a logo and a brand?

A logo is a visual representation of your company. A brand is more than just a logo. Your brand includes the company name, logo, and unique selling proposition.

Q  Why should I use email marketing?

Email marketing is more cost effective than direct mailing and achieves faster results.

Q  How much emphasis should I place on SEO?

SEO should just be a part of your online marketing strategy. SEO helps to increase traffic to your website and potentially increase revenue.

Q  How can online marketing affect my business?

Online marketing allows a company to reach out to customers 24/7 wherever they are.

Q  What is responsive website design?

A responsive website is a single website that adapts to the device the visitor is using. This might be a smartphone, tablet or desktop computer. A responsive website automatically resizes its content to ensure the visitor has the best experience possible for their device.

Q  What qualities should my print design have?

Conveys emotion - your print design should trigger an emotional response from your audience. That response might be to buy something, do something or tell a friend.

Has a simple layout - simple layouts make it easier to convey your message to the audience.

Uses clear copy - single lines of text or bullet points can make it easier for your audience to read the print content. Font size and typeface are also important factors to consider.

Highlights benefits - ultimately your audience wants to know how they will benefit from using your product or service. Your print content should effectively convey that message.

Copywriting
Q  I'm only a small business, do I really need content strategy?

Content strategy will help your website do the work for you. It will make you look like a larger company by maximizing your online presence.

Q  What is content marketing?

Content marketing is when you publish information that doesn't have a direct sales message. This can include blogs or other articles and allows customers to learn about your business without the pressure to buy.

Q  What's the difference between copywriting and SEO copywriting?

While copywriting is just content for your marketing materials, SEO copywriting is written with the intent to drive traffic to your website.

Q  Who owns to copy once you write it?

Once you pay for a project, you own the rights to the copy and can use it as you see fit.

Q  What's the best way to get started in content marketing?

The best way to get started in defining your content strategy is to know your audience and define your objectives.

Q  How do you gain knowledge to write about my business?

As part of the copywriting process we'll interview you and conduct research on your behalf.

Content Strategy
Q  Who owns to copy once you write it?

Once you pay for a project, you own the rights to the copy and can use it as you see fit.

Q  How can I create content when I already have no time?

The first step is to create a plan and involve others who can help you. Contact us and we can help you develop a content strategy plan.

Q  Why is paid search so important?

Pay-per-click advertising often has a high return-on-investment because users are presented with the most relevant results.

Q  Should we use testimonials in our content?

Definitely - testimonials show how real, satisfied customers feel about your business.

Q  What is information architecture?

Information architecture is the way that information is categorized and organized on your website.

Q  Where do I find content for my website?

You know your company best so start by writing about yourself. The easiest place to start is often the about us page.

Information Architecture
Q  Why should I care about information architecture?

The information architecture of your website helps to create a positive user experience and ensure that visitors can find what they are looking for on your website.

Q  What is a sitemap?

A sitemap is a file that lists all the page of your website along with information about each page that is important to search engines.

Q  How does worry-free maintenance work?

The monthly fee is a retainer; you are paying to have our team on hand for you during our business hours. During that time we can make updates to the content, images, menus, etc. on your website.

Q  How do I know where the content on my website should go?

The easiest way is to talk to the people who use your website. They know best how they use it and it that will help determine where the content should go.

Q  What is a wireframe?

A wireframe is a model of where content will be placed on your website.

Q  How will I know if the information architecture of my website is working?

The process starts the same way as it ends, by talking to the users of the website. User testing can be a great way to determine if your site is working for you.

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Contact
inCommand Technologies
21 West William St.
Corning, NY 14830
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