Client Spotlight
The Institute for Human Services (IHS) was established in 1984, with Helpline as one of its primary programs - connecting people with available services through information and referral.
Project Spotlight
2-1-1 Helpline was looking for a mobile-friendly website with an updated look. Their search tool is the main website use and it needed to be easy to use.
Solution
The new 2-1-1 Helpline responsive website features an updated look that matches their branding. The website features microsites and an enhanced search feature. Their enhanced search feature includes keyword and suggested searches, faceting and more.